C.C. RIDER Sissy Bar Backrest For Indian For Indian Chieftain Dark Horse Chieftain Limited Chieftain Elite Springfield

CC Rider® Shipping & Delivery Policy
Shipping & Delivery

At Custom Chrome®, we deliver your motorcycle parts safely and quickly. Whether you are a retail customer upgrading your ride or a dealer stocking your showroom, we provide transparent shipping options and exceptional service.

(1) Shipping Rates & Free Delivery

Retail Customers:
Continental U.S. (Lower 48): $8.00 USD | FREE on orders over $199.00 USD
Canada: $12.00 USD | FREE on orders over $599.00 USD
International & Remote Areas: Calculated at checkout based on warehouse proximity.

Dealer Accounts:
Free shipping applies to single orders of $200.00 USD or more (based on dealer pricing).
Orders under $200.00 USD will incur actual carrier rates calculated at checkout.

Oversized or specialty items may incur additional handling fees. In remote areas, standard carriers may require a surcharge. For any questions or custom quotes, please contact us at sales@customchrome.com.

(2) Processing & Lead Times

In-Stock Items:
Ships within 1–5 business days from our California or Pennsylvania warehouses (automatically fulfilled from the closest facility). If temporary restocking is required, we will notify you within 24 hours on business days.

Pre-Order Items:
Made-to-order items feature a 6–8 week production cycle and 1–2 week factory-direct transit time. Orders with both in-stock and pre-order items may ship separately.

Tracking Your Ride:
A shipping confirmation email containing a carrier tracking link will be sent to you as soon as your label is printed.

(3) Shipping Addresses & Support

Order Cancellations & Modifications:
Please contact us within 24 hours of placement to modify or cancel your order. Once handed over to the carrier, it cannot be changed.

APO/FPO & PO Box Addresses:
We proudly support military and PO Box delivery, but shipping options may be limited and speeds slower. We highly recommend providing a physical street address.

Shipping Damage & Missing Items:
Please inspect your package immediately. If items arrive damaged or parts are missing, take photos and contact us within 48 hours for an expedited replacement.

International Customs & Duties:
For shipments outside the U.S. (including Canada), the checkout total excludes local customs duties or taxes. Buyers are responsible for these fees upon arrival.

(4) Proposition 65 Warning

WARNING: This product may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, please visit www.P65Warnings.ca.gov.

(5) Need Assistance?

Customer Service Hours: Monday – Friday | 9:00 AM – 6:00 PM. We reply to all inquiries within 48 hours.

Online Retail Orders & Tracking:
Email: customchromeamerica@gmail.com

Dealer Orders, Showroom, and Partnerships:
Email: customchromeamerica@gmail.com
Phone: 800-359-5700

We Believe As All Motorcycle Enthusiasts Generally Take Very Good Care Of Their Bikes As Well As The Seats. The Basics Of Motorcycle Maintenance Include The Condition Of "Wet Seats" , "Washing, Waxing & Treating Seats"， "Cuts, Scratches Or Scuff Marks".

WET SEATS
Motorcycle seats and backrests will get wet due to rain or washing the bike. Our C.C.Rider seat is water-resistant enough for most daily situations. Water will tend to leak through the stitching, it takes a while to dry out. For the seat's long-lasting, please avoid exposure to heavy rain and excessive moisture. If unavoidable, buy our Waterproof Dust Bag to protect your seat.

Waterproof Dust Bag: https://www.ccriderseats.com/products/c-c-rider-motorcycle-seat-rain-cover-waterproof-dust-bag-fit-for-harley-touring-two-up-seat-universal-fit-road-glide-street-glide-road-king?_pos=1&_sid=607403ee3&_ss=r&variant=44030517739709


Washing, Waxing & Treating Seats
C.C.RIDER seats are made of the highest quality vinyl and will retain their looks for years without any extra care. C.C.RIDER seats can be washed with any mild, non-abrasive detergent. Simply spray, wipe, and polish dry for a beautiful, durable, lasting shine.

Cuts, Scratches or Scuff Marks
If your seat has been scratched or scuffed, try gently applying a small dab of black paste shoe polish on the affected area. Allow it to dry completely, then buff out with a clean soft cloth.